{"id":1441,"date":"2021-11-11T17:24:48","date_gmt":"2021-11-11T17:24:48","guid":{"rendered":"https:\/\/phonesinns.com\/?page_id=1441"},"modified":"2025-05-12T11:25:14","modified_gmt":"2025-05-12T11:25:14","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/phonesinns.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1441\" class=\"elementor elementor-1441\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e91f86 e-flex e-con-boxed e-con e-parent\" data-id=\"e91f86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19ea6ebe elementor-widget elementor-widget-text-editor\" data-id=\"19ea6ebe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>GENERAL TERMS AND CONDITIONS OF SALE<\/strong><\/h3><p class=\"ds-markdown-paragraph translation-block\"><strong>1. Scope and Parties Involved<\/strong><br>Regulates purchases on the website <strong><a href=\"https:\/\/phonesinns.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.phonesinns.com<\/a><\/strong>, owned by <strong>PHONESINNS.COM<\/strong> (Tax ID 514152800), headquartered at <strong>Rua Amadeu de Sousa Cardoso, n\u00ba1 \u2013 2\u00ba Frente, 2675-289 Odivelas, Portugal<\/strong> (email: <strong><a href=\"mailto:phonesinn@outlook.com\" target=\"_blank\" rel=\"noopener noreferrer\">phonesinn@outlook.com<\/a><\/strong>).<\/p><hr \/><h3>\u00a0<\/h3><h3><strong>2. Ordering &amp; Billing<\/strong><\/h3><ol start=\"1\"><li><p class=\"ds-markdown-paragraph\">To place an order, Users must:<\/p><ul><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Register<\/strong> on the Online Store (personal and contact details).<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Select products<\/strong> and add them to your cart.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Confirm the order<\/strong>, specifying: shipping method, billing address, and Tax ID for invoice.<\/p><\/li><\/ul><\/li><li><p class=\"ds-markdown-paragraph\">Order confirmation implies full acceptance of:<\/p><ul><li><p class=\"ds-markdown-paragraph translation-block\">Product <strong>prices<\/strong> and descriptions.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\">These <strong>Terms and Conditions<\/strong>.<\/p><\/li><\/ul><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Stock Limitations<\/strong>: The Online Store reserves the right to cancel orders for out-of-stock items, notifying Users within 24 hours.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Order Validity<\/strong>: 2 business days. Prices\/promotions are not guaranteed beyond this period.<\/p><\/li><\/ol><hr \/><h3>\u00a0<\/h3><h3><strong>3. Payment Methods<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph translation-block\"><strong>MB Way &amp; Multibanco<\/strong>: Payments processed via SIBS network.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Credit\/Debit Cards<\/strong>: Charged upon order confirmation.<\/p><\/li><\/ul><hr \/><h3>\u00a0<\/h3><h3><strong>4. Pricing<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph translation-block\">All prices are in <strong>EUR (\u20ac), including VAT<\/strong> at the applicable rate.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Price increases (if any) will be communicated promptly. Users may:<\/p><ul><li><p class=\"ds-markdown-paragraph\">Pay the difference.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Cancel the order.<\/p><\/li><\/ul><\/li><\/ul><hr \/><h3>\u00a0<\/h3><h3><strong>5. Shipping<\/strong><\/h3><ol start=\"1\"><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Courier<\/strong>: CTT or equivalent carrier.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Shipping Costs<\/strong>: Calculated during checkout.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Delivery Zones<\/strong>: <strong>Mainland Portugal only<\/strong>.<\/p><\/li><\/ol><hr \/><h3>\u00a0<\/h3><h3><strong>6. Returns &amp; Right of Withdrawal<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Timeframe<\/strong>: 14 days from product receipt.<\/p><\/li><li><p class=\"ds-markdown-paragraph\"><strong>Conditions<\/strong>:<\/p><ul><li><p class=\"ds-markdown-paragraph translation-block\">Products <strong>must be unused<\/strong>, in original packaging with tags attached.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\">Return shipping costs are borne by the User (unless due to Online Store error).<\/p><\/li><\/ul><\/li><li><p class=\"ds-markdown-paragraph\"><strong>Process<\/strong>:<\/p><ul><li><p class=\"ds-markdown-paragraph translation-block\">Email <strong><a href=\"https:\/\/mailto:phonesinn@outlook.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">phonesinn@outlook.com<\/a><\/strong>\u00a0 to initiate returns.<\/p><\/li><li><p class=\"ds-markdown-paragraph\">Refunds issued within 14 days via the original payment method.<\/p><\/li><\/ul><\/li><\/ul><hr \/><h3>\u00a0<\/h3><h3><strong>7. Complaints<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Complaints Book<\/strong>: Available in the dedicated website section.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Arbitration Center<\/strong>: Alternative dispute resolution (see \"Conflict Resolution\").<\/p><\/li><\/ul><hr \/><h3>\u00a0<\/h3><h3><strong>8. Privacy Policy<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph translation-block\">Personal data is processed in compliance with <strong>GDPR<\/strong>.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\">User rights:<strong> Access, rectify, or delete data<\/strong> by emailing <a href=\"https:\/\/mailto:phonesinn@outlook.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">phonesinn@outlook.com<\/a><\/strong>.<\/p><\/li><\/ul><hr \/><h3>\u00a0<\/h3><h3><strong>Updates &amp; Contact<\/strong><\/h3><ul><li><p class=\"ds-markdown-paragraph\">These terms may be updated without prior notice.<\/p><\/li><li><p class=\"ds-markdown-paragraph translation-block\"><strong>Questions?<\/strong>\u00a0 Contact us at <a href=\"https:\/\/mailto:phonesinn@outlook.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">phonesinn@outlook.com<\/a><\/strong>.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es Termos e Condi\u00e7\u00f5es CONDI\u00c7\u00d5ES GERAIS DE VENDA 1. \u00c2mbito e Partes EnvolvidasRegulamento de compras no site\u00a0www.phonesinns.com, propriedade da\u00a0PHONESINNS.COM\u00a0(NIF 514152800), sediada em\u00a0Rua Amadeu de Sousa Cardoso, n\u00ba1 \u2013 2\u00ba Frente, 2675-289 Odivelas, Portugal\u00a0(email:\u00a0phonesinn@outlook.com). \u00a0 2. Processo de Encomenda [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1441","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/pages\/1441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/comments?post=1441"}],"version-history":[{"count":0,"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/pages\/1441\/revisions"}],"wp:attachment":[{"href":"https:\/\/phonesinns.com\/en\/wp-json\/wp\/v2\/media?parent=1441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}